1.Your Safety

Take care of a regular and careful washing of the hands before each meal (very strict hygiene of the hands in particular to leaving the toilets).
• Avoid going bare foot on the wet sand and grounds in the campsite.
• Be aware of wild animals as they may be dangerous.
• Low Profile: Don’t bring attention to yourself by wearing fancy clothes or accessories.
• Keep all your papers (passports, driving licence etc…) always on you.
If during the tour you feel tiredness or a particular pain, speak as soon as it appears with your guide to make necessary arrangements.

 2.Health

Prevent illness by

  • Washing hands thoroughly with soap and water.
  • Do not drink tap water unless it has been boiled, filtered, or chemically disinfected.
  • Do not drink unbolted beverages or drinks with ice.
  • Wash and/or peel all raw vegetables and fruits before eating.
  • Use uncontaminated water to wash all food that is to be eaten raw.
  • Avoid food and beverages obtained from street vendors.
  • Avoid eating uncooked foods – Remember: boil it, cook it, peel it, or forget it.

 3.The Unexpected events

We may have planned your trip to the umpteenth degree, but Mother Nature often has ideas of her own. When you enter the wilderness by all means is as prepared as you possibly can, but at the same time go with an open and adaptable mindset.

The unexpected is an integral part of the adventure tours. It is never safe from harsh weather conditions or other that may force your guide to change the planned tour…Good humour and flexibility of character are the best medicines.

 4.Leave No Trace

We must create as little impact as possible and in some cases leave the area in a more natural state than we found it. To better maintain the natural beauty of areas we travel in, the following guidelines offer suggestions for low-impact and culturally sensitive travel:

  • Ensure that all garbage is packed out; our team collects all garbage and bring it back to -Imlil to be recycled. Burn toilet papers after use
  • Stay on the trail, straying from the trail while hiking can cause erosion and other -Respect the wildlife; viewing animals from a safe distance is fine.
  • Protect local water systems, use only biodegradable soaps and shampoos while camping. thank you for ecological soaps (or European Ecolabel certified Ecocert
  • Respect historical and archaeological sites.

 5.Shopping

When shopping for souvenirs in the souq (markets) it is normal to haggle. Don’t be alarmed by the shopkeeper’s inflated starting price as you can usually hope to finish up at about half of this. It can be a frustrating experience but it always pays off to stay calm and good humoured and the general idea is to come away feeling that you got good value for your purchase. In other words there’s no right or wrong price, just a price that suits both parties and everyone goes away happy. In upmarket boutiques haggling is not appropriate.

   6.Money

The currency in Morocco is the Dirham, a currency not available outside Morocco. In Many cities… there are plenty of exchange facilities and cashpoints accepting Mastercard, Visa, Maestro and Cirrus. Most city restaurants accept payment by credit card. Although accommodation and most of your meals are included in each trip, you will need some spending money for meals that are not included, bar bills, tips and souvenirs.

 7.Complaints

in the unlikely event that you are unsatisfied with our services , please immediately contact your driver/hotel/guide , who will work to help resolve the issue immediately , if this is not possible please contact us with the details of the matter.

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